Saturday, November 5, 2011

The Internal Management Team 

section will describe the main business management categories relevant to your business, identify who's going to have responsibility for that category, and profile that person's skills.

The basic business categories of Sales and Marketing, Administration and Production work for many small businesses. You may find that your company needs additional management categories such as Research and Development and/or Human Resources.

It's not necessary to have a different person in charge of each business management category you decide to use in your company; some key management people may fill more than one role. Identify the key management people in your business and explain what functions each team member will fill.

This is your management team outline. You may wish to present this as an organizational chart in your business plan, although list format is fine.

Along with this outline, the management plan will include complete rझsumझs of each member of your management team (including you), and an explanation of how each person's skills will contribute to your business' success.

Follow this with an explanation of how your management team will be compensated. What salary and benefits will management team members have? Describe any profit-sharing plans that may apply.

If there are any contracts that relate directly to your management team members, such as work contracts or non-competition agreements, you should include them in an Appendix to your business plan.

But what about external management? Continue on to the next page to learn how you can effectively use external management resources and how to describe these resources when writing a business plan.
Business Intelligence Advantage

Microsoft Business Intelligence is designed as part of the Microsoft business productivity suite to empower users through familiar and intuitive tools such as Microsoft Office and Microsoft SharePoint Server. This integration helps users to create their own reports and analytics and collaborate with peers for aligned and informed decision making. Microsoft Business Intelligence solutions enable IT departments to proactively empower users with self-service capabilities while retaining the ability to monitor, manage, and govern the data and solutions that users create. Built on Microsoft SQL Server, Microsoft Business Intelligence solutions scale to the growing needs of your organization and provides the agility to respond quickly to changes.
Intelligence Recruitment Software

"The bottom line is that recruitment agencies using Intelligence Software are more efficient, professional and profitable than their competitors."
Intelligence Recruitment Software is designed to increase the profitability and efficiency of your recruitment business. Through simple and clever information management we do more than simply recording data, we allow you to get clarity about what is going on in your business, spot opportunities and make the most of the business intelligence you already possess.

1ntelligence is a recruitment database created to provide consultants with the best possible tools to drive their business. 1ntelligence records and manages all the steps of the recruitment process from the early stages of business development to placing candidates. More importantly, 1ntelligence uses its information to provide consultants with clever and timely information allowing them to make placements faster, more efficiently and make more money.

We recently ran a seminar for the recruitment industry. Here is a very short sample of what happened.
Salesforce Buys Radian for monitoring social networks.

More emphasis is being placed on social CRM by Salesforce as it buys Radian, which monitors hundreds of millions of social-media conversations. Radian6 monitors Facebook, Twitter, YouTube and other sites, and Salesforce expects the acquisition to extend the value of its Sales Cloud, Service Cloud, Chatter and Force.com offerings Salesforce is increasing its position in social CRM  by buying social-media monitoring firm Radian6. Radian6 monitors hundreds of millions of social-media conversations every day on behalf of such companies as Dell, GE, Kodak, Molson Coors, PepsiCo and UPS . The acquisition involves about $276 million in cash and $50 million in stock.
The environments monitored in real time by Radian6 include Facebook, Twitter, YouTube, blogs and other online communities. Salesforce said the acquisition will extend the value of its Sales Cloud, Service Cloud, Chatter and Force.com offerings by providing business  intelligence and capabilities related to social media.
'New Norm of Customer Engagement'
Radian6 CEO Marcel LeBrun told news media that his company's technology is "built for the new norm of customer engagement -- real time, two-way conversations that include social channels."
The company's products include a monitoring platform that helps analyze social-media campaigns and an engagement platform to help companies connect  with online community members. These are intended to improve marketing and selling products, maintain customer service, and manage online reputations.
Radian6 said more than half of the Fortune 100 companies use its products. In its announcement, Salesforce pointed to a shift to what it calls Cloud 2. In Cloud 1, according to Salesforce, technologies were leveraged to be inexpensive, fast, easy to use, and available on the desktop. In Cloud 2, the company said, technologies are "social, mobile  and open."
Among other utilizations, Salesforce plans to use Radian6 to help create a bridge between public social networks, such as Facebook, and its private Chatter social network for enterprises. Chatter feeds will now contain information that reflects comments on Facebook, Twitter, blogs and other environments.
For Force.com, Salesforce sees Radian6 as offering an opportunity for developers to build the social web into apps.
Integration with New Service Cloud
Social media for the enterprise has emerged as a major emphasis for Salesforce's new products. Earlier this month, for instance, it announced "the next generation of social contact centers," Service Cloud 3. It positioned the updated software -as-a-service platform as "customer service for the social era."
Service Cloud 3 was designed to let organizations more completely engage with customers in social communities such as Twitter or Facebook. To facilitate that, the platform included integration with a Radian6 app.
A key selling point of the new Service Cloud upgrade  is that it allows companies to scale up quickly to analyze millions of conversations that involve their products or service. Real-time reports and customizable dashboards offer social-channel analyses, customer-conversation  analyses, and social dashboards for identifying trends.
Comments in Facebook, for instance, can be filtered by the number of friends a commenter has, assumedly indicating how influential that person is. Facebook names can also be tied into customer records.
Facebook wall posts and comments can be converted into cases with Service Cloud 3, and Twitter conversations can similarly become cases -- with agents joining in the conversation.